1. Initial Phone Call with Lance Keene
It all starts with a phone call or GoToMeeting session. This is a no pressure phone call with Lance Keene, the founder of Keene Systems, to understand your goals.
2. Develop Requirements & Estimate
Next, we will work with you to define the goals and parameters of the project. If the project is relatively small, then we can define everything up front, otherwise, we proceed with an agile development methodology. Estimates contain line items for each task, so you know how we arrived at the bottom line.
3. Approve Estimate & Start Work
Once the requirements document and the estimate have been approved, we execute a standard consulting agreement. Next, we have a kick-off meeting to coordinate logistics, get access to your systems and make introductions to the key players. Then work gets underway.
4. Develop, Meet & Refine
We can host the application on our test servers or on yours. We notify you of updates and when you can test every week or so. Status updates are given weekly, and GoToMeetings are scheduled as needed to demo and review work. All time is tracked in our online time tracking system.
5. Test, Accept & Deploy
Once the application has been thoroughly tested and accepted, we push the application into your production system after regular business hours and then test again.
6. Maintain & Expand
Often, refinements are needed as an organization starts using a new application. We keep your application's development environment ready for modification in our test environment. If you come back months later, we can immediately jump on your request. Consider us your outsourced IT department!