Privacy Policy

Keene Systems, Inc. (“Keene Systems”, “we”, “us”) respects your privacy. This policy explains what information we collect through www.keenesystems.com, what we do with it, and the choices you have.

The short version

• We collect the information you choose to give us, plus basic statistics about how the website is used.
• What you send us goes into our customer relationship management (CRM) system so we can answer you and follow up.
• We do not sell or rent your information, and we do not give it to anyone for their own marketing.
• You can ask us at any time to show you, correct or delete what we hold about you.

Information you give us

When you fill out a form on this site, request one of our guides, schedule a call, or contact us by phone or email, we receive what you provide. That is typically your name, email address, phone number, company name and whatever you tell us about your project or question.

Please do not send confidential business data, passwords or sensitive personal information through the website forms. If a project needs that kind of information, we will arrange a suitable way to exchange it.

Information collected automatically

Like most websites, ours records some technical information when you visit: your IP address, browser and device type, the pages you view, the site that referred you, and the date and time. Some of this is collected with cookies and similar technologies. When you submit a form, the submission is stored with its date, time, the page it came from and the IP address it was sent from. We use that to prevent spam and abuse.

How we use your information

• To reply to your inquiry and discuss your project with you.
• To schedule and hold calls and meetings you request.
• To send you the guide or other material you asked for.
• To follow up with you about our services, including occasional email. Every marketing email has an unsubscribe link, and you can also ask us to stop.
• To understand which pages are useful so we can improve the website.
• To keep the website secure and to block spam and abusive submissions.

Who processes it for us

We use a small number of service providers to run this website and our business. They handle information only on our behalf and for the purposes described here. They currently include:

• Our CRM and web form platform (HighLevel), where form submissions and contact records are stored.
• Our scheduling service (Calendly), when you book a call.
• Website analytics (Google Analytics), which reports how the site is used.
• Spam protection on forms (Google reCAPTCHA).
• Website hosting, delivery and security providers (Hostinger and Cloudflare).

We may also disclose information if the law requires it, or if it is needed to protect our rights, our clients or the security of the website. We do not sell or rent personal information, and we do not share it with other companies for their own advertising or marketing.

Cookies and analytics

Cookies are small files a website stores in your browser. We use them to measure visits and to make forms and scheduling work properly. You can block or delete cookies in your browser settings; the site will still work, although a form may not remember what you started typing. Google offers a browser add-on that opts you out of Google Analytics on every site.

How long we keep it

We keep contact records for as long as there is a business reason to, such as an open inquiry, an active project or an ongoing relationship. If you ask us to delete your information we will, unless we are required to keep it for legal or accounting reasons.

Your choices

You can ask us to tell you what information we hold about you, to correct it, or to delete it. You can unsubscribe from our emails at any time. To make a request, use the contact details at the bottom of this page. We will respond within a reasonable time and will not treat you differently for asking.

Security

We take reasonable technical and organizational measures to protect the information we hold, and we limit access to people who need it to do their jobs. No website or system can be guaranteed completely secure, so please use judgment about what you send over the internet.

Client data in software projects

This policy covers this website. Data that we handle while building or supporting software for a client is governed by our agreement with that client, not by this policy.

Children

This is a business website. It is not directed to children, and we do not knowingly collect personal information from children under 13.

Links to other websites

Our site links to other websites that we do not control. Their privacy practices are their own, so please read their policies.

Changes to this policy

If we change how we handle information, we will update this page and the date below.

Last updated: November 13, 2026

Contact us

Keene Systems, Inc.
One Bridge Street, Suite 105
Plymouth, NH 03264
Phone: (603) 726-5058
Contact us through the website