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Keene Systems, Inc.

Spreadsheets and Workarounds Alongside Your ERP or Accounting Software

You close the gaps by building a custom application for the specific things the package cannot do, and connecting it to the package so data passes between them automatically. The accounting or ERP system keeps doing what it does well. The spreadsheets around it are replaced by software that fits your process, and the re-typing between the two stops. You do not have to replace the package to fix the problem.

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Signs this is your problem

  • Key processes run in spreadsheets even though you own an ERP or accounting system.
  • Someone re-types quotes, orders or time into the package.
  • Month-end includes reconciling spreadsheets against the package.
  • You have been told the package “can’t do that” more than once.
  • The vendor’s fix is an add-on that still does not quite fit.

Why the side spreadsheets appear

Accounting software is built to keep the books. ERP packages are built for the typical company in an industry. Neither was built for the particular way you quote, schedule, price or track your work. So the gap gets filled with whatever is to hand:

  • A quoting spreadsheet, because the package cannot price the way you do.
  • A scheduling board, because the package has no idea how your shop runs.
  • A tracking sheet for jobs, projects, warranties or commissions.
  • A “real” inventory list, because the package’s version is never right.

Each one is then typed into the package by hand. That is where the errors and the lost hours come from.

What the gap is costing

  • Every figure is entered at least twice.
  • The spreadsheet and the package disagree, and time goes on working out why.
  • The spreadsheets depend on the people who built them.
  • Management information lives half in one place and half in another.
  • You are paying for a package and still running the business on Excel.

Three ways to close it

Use more of the package. Sometimes the feature exists and was never set up. Worth checking first.

Build around the package. A custom application handles quoting, scheduling, job tracking or whatever your gap is, and exchanges data with the package. Customers, items and invoices are entered once. This is usually the best value.

Replace the package. Only when it is fighting you everywhere. See when off-the-shelf software only does 80% of what you need.

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How Keene Systems handles it

  1. We list every spreadsheet and workaround around the package. And what each one is compensating for.
  2. We check what the package can share. Most can exchange data with other software.
  3. We build the application that fills the gap. Starting with the workaround that costs you most.
  4. We connect the two. So each fact is entered once.

The next step is a short, no-pressure conversation. Book a call with Lance Keene or use the form on this page.

Frequently asked questions

Can custom software connect to QuickBooks or our ERP?

Usually. Most accounting and ERP packages provide a way for other software to read and write data. We check what yours supports before recommending anything.

Do we have to replace our accounting system?

No. In most cases the accounting system stays, and the custom application handles the operational work it was never designed for.

Why not just buy an add-on?

If an add-on fits how you work, buy it. Add-ons are built for the typical customer, so they often leave the same kind of gap the package did.

Which workaround should we replace first?

The one that causes the most re-typing or the most errors. Fixing it first pays for attention soonest and proves the approach.

What happens when the package is upgraded?

Connections are built on the package’s supported methods for sharing data, which makes them far less likely to break than customizations inside the package.

Tell us what you keep in spreadsheets and why

More problems we solve

This page is part of Off-the-shelf software that does not fit.

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Why Keene Systems

Keene Systems has built custom business software since 1987. We are veteran-owned, and our 50+ professionals have delivered systems for companies including Hormel, McCormick, IBM and Dartmouth-Hitchcock. See our client list.

Lance Keene takes the first call himself. Book a call with Lance Keene.