Forty thousand dollars. Frozen. Not because of budget, not because of a bad vendor relationship — because the one manager who can click “approve” is standing on a job site with zero bars, and the vendor has called every single day this week asking what’s going on.
This is what happens when your approval process lives in one person’s inbox instead of an actual system. Nobody else can see the request. Nobody knows it’s stuck. The entire “process” is someone refreshing their email and hoping.
Here’s the thing — this isn’t a Dave problem. It’s a system problem. A custom workflow application routes requests to the right approver automatically, kicks in a backup when someone’s unreachable, keeps deadlines moving, and gives managers real visibility into exactly where every request is sitting. Approval stops depending on where one person happens to be standing and becomes something your business can actually see and manage.
I’m Lance Keene, CEO of Keene Systems. We’ve been building custom web applications for companies who are done running their business on luck since 1987. Book a 20-minute call with me, Lance Keene, to see how Keene Systems can improve your workflow with a modern web application written for how you really do business: https://keenesystems.com/booklance
