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Innovation, business strategy, employee satisfaction and profitability are just some of the major concerns facing the Chief Information Officer (CIO) of mid-sized to large companies today.

How can technology increase or improve your company’s bottom line?

How does the use of technology impact company culture?

What kind of education and resources are needed to support company employees?

Changing Roles
Rapid shifts in technology, business culture and expectations have led to changing roles for CIOs today. Previously the CIO’s primary task consisted of overseeing daily operations. Today, CIOs often act as dynamic partners and thought leaders, transforming business models and acting as strategists, introducing new ideas to lead change in their organizations.

CIOs have to plan ahead for the future and put into action aggressive plans for growth yet at the same time knowing that introducing new technology can often be disruptive.

Choosing The Right Technology
There are many options when it comes to technology choices but when it comes down to your organization, there are probably only a handful of applications that can deliver what you need in the way you need it. Hence finding the technology solution that is right for your company is very important and this is also where the role of the CIO is significant.

Technology provides value to an organization by:

  • Transforming business (effective processes, introducing new ideas)
  • Lowering costs
  • Removing outdated equipment (software and hardware)

Hence the CIO must be versatile enough to recognize the value in new technology that can lead to greater productivity and efficiency or open new revenue channels while also being in line with company objectives.

Mitigating risk is very important to organizations due to the costly effects that come from poor choices or lack of planning. Most companies attempt to reduce risk by automating infrastructure expenses. The CIO has the opportunity to save time, money and resources while also guiding the organization in the right direction by offering access to relevant information across the company or the necessary risk management team quickly.

Being a CIO is not an easy task but it can be a very enjoyable role for a person who loves challenges, thinking on their feet and has both soft and hard skills. A skillful CIO is adept at managing resources and delegating tasks. He or she is also entrepreneurial enough to identify technologies that can improve the bottom line. An effective CIO is also able to harness the acumen of an analyst for greater comprehension of the business.

With over 25 years of working directly with top-level executives, Keene Systems can assist information technology executives and CIOs gain the necessary technical skills and understand the flexible mindset necessary to leverage both human capital and technology resources.

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Learn about the patient management system we developed for Dartmouth-Hitchcock Medical Center and other case studies.

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